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AC Portrait of Andrea Croston

Andrea Croston

Compassionate counsellor focused on practical change

BACP United Kingdom

Experience
4 years in practice
Focus areas
Stress, Anxiety, Addictions, Trauma and abuse
Approaches
Gottman Method, Acceptance and Commitment Therapy (ACT)
Languages
English

About Andrea

Andrea Croston is a counsellor who helps people manage stress, anxiety, depression and life changes. She supports those dealing with trauma, addictions, self-esteem and grief.

Background and approach

Andrea also works with concerns around relationships, intimacy, parenting and career strain. She approaches each person with respect and listens closely to what matters to them.

Andrea trained over many years and completed a Level 4 qualification in counselling and psychotherapy in September 2022. She also holds BACP accreditation, which is listed in her credentials.

Before qualifying she spent two decades volunteering in charity settings and gaining hands-on experience by listening and supporting people through difficult times. Her practice is rooted in a person-centred way of working.

That means sessions focus on the client’s experience, priorities and pace rather than relying on a single formula. She blends this foundation with techniques from Cognitive Behavioural Therapy and Acceptance and Commitment Therapy when they suit a person’s goals.

Andrea also uses Attachment-Based ideas to look at how early relationships affect current patterns. The Gottman Method informs her approach to relationship-focused work.

Sessions aim to be straightforward and practical, helping people learn small skills they can use between meetings. She speaks English and offers online sessions to people in the United Kingdom and internationally.

Andrea describes herself as continually learning and adapting her practice, and she approaches each person as the expert on their own life.

Therapeutic approaches and online support

Andrea combines person-centred care with practical methods to help people make changes that matter. Acceptance and Commitment Therapy (ACT) focuses on identifying values and taking small steps towards them while learning to sit with difficult thoughts. Cognitive Behavioural Therapy (CBT) looks at thought and behaviour patterns and teaches tools to reduce anxiety and low mood. The Gottman Method informs her relationship work by emphasising communication skills and small, repair-focused steps.

Choosing the right approach is collaborative. The therapist will listen to your goals, try different techniques and adjust the plan together. Many people find a blended style useful, starting with the person-centred foundation and adding targeted tools when needed.

Online sessions are offered by video call, phone, live chat or text-based messaging to give practical flexibility. Video sessions suit deeper conversations and visual cues, phone sessions work well when bandwidth is limited, live chat can be used for shorter check-ins, and text messaging helps people reflect between meetings. These options make it easier to fit therapy around work, family and daily life, while still accessing registered or accredited professionals and therapists who can guide progress.

Frequently asked questions

Which difficulties does Andrea support?
She helps people with stress, anxiety, depression and trauma. Other concerns include addictions, self-esteem, grief, relationship and intimacy-related issues.
What is her therapeutic style like?
Her core style is person-centred, which means sessions follow the client’s priorities. She mixes in practical strategies from CBT and ACT when useful.
What experience does she bring?
Andrea has around four years of professional practice since qualifying, and she volunteered for many years in charity roles prior to that.
What credentials and location are listed?
She holds BACP as a listed credential and works from the United Kingdom.
Which languages are supported and can she see international clients?
Sessions are offered in English and she accepts international clients.
How are sessions delivered?
Sessions can take place via video calls, phone sessions, live chat or text-based messaging according to client preference.
How does billing and cost work?
Cost varies with location and therapist availability. Sessions use a subscription model that can be cancelled at any time.
How do I begin sessions?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule according to therapist availability.

Areas of expertise

Also works with

LGBTRelationship issuesFamily conflictsGriefIntimacy-related issuesEating disordersSleeping disordersParenting issuesAnger managementCareer difficultiesBipolar disorderCoping with life changesCoachingCompassion fatigueADHD

Additional focus areas

AbandonmentAdoption and foster careAging and geriatric issuesAntisocial personalityAttachment issuesAutism and Asperger SyndromeAvoidant personalityBlended family issuesBody imageCancerCaregiver issues and stressChronic pain, illness, and disabilityCo-morbidityCodependencyCommitment issuesCommunication problemsControl issuesCoping with natural or human-caused disasterDependent personalityDisruptive Mood Dysregulation Disorder (DMDD)DissociationDivorce and separationDomestic violenceDrug and alcohol addictionEating and food-related issuesEmptinessFamily of origin issuesFamily problemsFatherhood issuesFertility issuesFirst responder issuesForgivenessGender dysphoriaGuilt and shameHearing impairedHIV / AIDSHoardingHospice and end-of-life counsellingImmigration issuesImpulsivityInfidelityIntellectual disabilityIsolation / lonelinessJealousyLife purposeMen's issuesMidlife crisisVeteran and Armed Forces IssuesMoney and financial issuesMood disordersMulticultural concernsNarcissismObsessions, compulsions, and OCDPanic disorder and panic attacksParanoiaPersonality disordersPhobiasPolyamory / non-monogamous relationshipsPostpartum depressionPost-traumatic stressPregnancy and childbirthPrejudice and discriminationProcess addiction (porn, exercise, gambling)Seasonal Affective Disorder (SAD)Self-harmSelf-loveSex addictionSexual assault and abuseSexual dysfunctionSexualitySmoking / vaping cessationSocial anxiety and phobiaSomatizationTraumatic brain injuryTrichotillomaniaVisually impairedWomen's issuesWorkplace issuesYoung adult issues

Therapeutic approaches

Acceptance and Commitment Therapy (ACT)Attachment-Based TherapyClient-Centred TherapyCognitive Behavioural Therapy (CBT)Dialectical Behaviour Therapy (DBT)Emotionally-Focused Therapy (EFT)Existential TherapyGottman MethodImago Relationship TherapyJungian TherapyMindfulness TherapyMotivational InterviewingNarrative TherapyPsychodynamic TherapySolution-Focused TherapySomatic TherapyTrauma-Focused TherapyInternal Family SystemsSystemic Therapy

Experience

4+ years

Registered with

BACP

Languages

English